top of page

Data  Transparency


Data provided by those we help is used to assess our impact, conduct evaluations, and produce research.




Beneficiaries receive multiple surveys from us about their employment practices and other outcomes.


How we count jobs

One way to measure impact is changes in employment across time.



A count of all people a business compensates via payroll. This also includes the business owner(s), if they currently draw any form of compensation from the operation of the business. All contract positions are excluded from current employment counts.

Retained Employment

Based on the number of current employees at a business, the count of positions which will not be terminated due to CSBDF’s assistance. If the business would have kept an employee, even if they had not received assistance, it is not considered a retained employee.

New Employment

All payroll employees a business projects it will hire in the next two years due to CSBDF’s assistance. If the business would have hired an employee regardless of receiving assistance, that position is not counted. The business owner(s) count as new employment if they do not currently draw compensation from the business, but plan to in the next two years. All contract positions are excluded from new employment counts.

Job impacts are expressed as full-time equivalent positions.

When CSBDF collects jobs information from assistance beneficiaries, we collect data on full-time, part-time, and seasonal/temporary employees. This data is then translated into a count of full-time equivalent (FTE) positions. One full-time equivalent employee is an individual who works an average of 35 hours per week throughout the year.

Full Time Employees

Those employed at the business who work an average of 35 hours or more per week throughout the year.


Part Time


Those employed at the business who work less than 35 hours per week on average throughout the year. Beneficiaries report both a count of part-time positions and the average weekly hours worked by these positions.

Seasonal and Temporary Employees

Payroll employees at the business who work for less than 12 months out of the year. Beneficiaries report a count of seasonal/temporary employees, the average weekly hours worked by these positions, and the average months per year worked by these positions.

Other Outcome-based Metrics

Higher employment is a one outcome of our work, but it is not the primary outcome. 

Though we’re frequently asked about employment impacts, most research suggests the true outcomes of our interventions are more longer-term and holistic in nature.

Community Trust

Trust in community institutions is integral to economic growth. We ask small businesses whether they believe ten different types of groups/institutions will treat them fairly and provide them correct information.  Scores on these items are averaged and result in a score ranging from 0.0 (low trust) to 4.0 (high trust).

Financial Stability

To be engines for economic growth, small firms must be financially stable. We ask those who receive assistance to rate whether they believe their financial stability will increase, decrease, or see no change across five different types of items. Scores on these items are averaged, creating a number ranging from -1.0 (negative financial outlook) to +1.0 (positive financial outlook).

Social Capital

Our research shows a robust small business ecosystem occurs concurrently with high levels of social capital. Businesses who receive assistance rate their level of agreement with a series of five statements that represent the respondent’s perceptions of community norms, reciprocity, and social networks. The resultant score is averaged and ranges from -2.0 (low social capital) to +2.0 (high social capital).

bottom of page